The processing time to prepare your order for shipment is 1-3 business days.
It depends on where you are. Domestic orders processed will take 4-7 business days to arrive. International deliveries can take anywhere from 14 -30 days. Delivery details will be provided in your order confirmation email.
Once your order has been sent you will receive an email with an online tracking number. If you have any trouble locating your tracking number, feel free to contact us at firstname.lastname@example.org
Yes, we ship to selected countries over the world. Shipping costs will apply, and will be added at checkout. Customs fees/taxes may be applied on import and these costs are to be borne by the customer.
We run discounts and promotions all year, so stay tuned for exclusive deals.
We use major carriers and local courier partners. You’ll be asked to select a delivery method during checkout.
We always aim to make sure our customers love our products, but if you do need to return/exchange an order, we’re happy to help. Exchanges and returns are possible up to one month after the date of receipt of the product. Just email us directly and we’ll take you through the process.
Please have your order number ready and contact us at email@example.com. Products must be returned in their packaging and in original unworn condition.
It depends on the product. All options are outlined on the product page, so look out for customization options there.
Do you need an item in a specific color? Send us a message on the Contact Page, we might help.
No, you are not obliged. However, we highly recommend that you do. By creating an account you can find your purchase history more easily, edit your personal info and track your package online.
We send an average of two newsletters per month. You can unsubscribe at any time, with a single click. These newsletters are sent to present new products, promotions/sale and announce important events.
You can contact us through our contact page! We will be happy to assist you.
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Have questions about your order, or a general enquiry?